Remote Senior Customer Care Specialist – Fast-Paced
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
Wayfair LLC is seeking a Senior Customer Service Associate for a 100% virtual, full-time position. Shifts cover 8-hour blocks between 8:00 AM and 10:00 PM EST with two days off.
The role offers an hourly starting rate of $18.60 plus quarterly bonuses up to $2,200 and a $500 referral bonus, with full benefits and a focus on delivering a best-in-class customer experience. You will handle post-order inquiries on shipping, returns, replacements, and order status, engaging with customers in a
Consider building your career as a Remote Senior Customer Care Specialist – Fast-Paced Support at Wayfair LLC.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Sales.
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