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Remote Call Center Supervisor - Customer Experience Leader

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Nan Mckay & Associates
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Emergency Crisis Mgmt / Disaster Relief
  • Management
    Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 45000 - 47000 USD Yearly USD 45000.00 47000.00 YEAR
Job Description & How to Apply Below

The Call Center Supervisor role at Nan Mckay & Associates is remote-based in the United States, leading the Customer Service team serving Housing Choice Voucher participants and owners. You will ensure compliance with the Administrative Plan, SOPs, and HUD regulations while delivering outstanding service.

Key duties include overseeing lobby and call center operations, coaching staff, managing metrics, and driving process improvements.

This role, Remote Call Center Supervisor
- Customer Experience Leader at Nan Mckay & Associates, could be your next opportunity.

Join us at Nan Mckay & Associates as our next Remote Call Center Supervisor
- Customer Experience Leader in United States.

We are currently recruiting a Remote Call Center Supervisor
- Customer Experience Leader for our team in United States.

This is an excellent opening to take on the Remote Call Center Supervisor
- Customer Experience Leader role at Nan Mckay & Associates.

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