Remote Customer Care & Retention Specialist
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
pladis Global is seeking a customer service professional to engage Godiva’s existing customer base, strengthen relationships, and drive business growth. The role focuses on proactive outreach for retention, identifying opportunities to expand partnerships, and ensuring continued satisfaction and loyalty.
The successful candidate will make and manage inbound/outbound calls or emails, keep records in Gladly, send quotes, place orders, and identify customer needs to provide solutions.
The Remote Customer Care & Retention Specialist role at pladis Global is now open for applications in United States.
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This posting is for the Remote Customer Care & Retention Specialist role at pladis Global, based in United States.
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