Remote Customer Service Representative | Work From Home

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay + Performance Bonuses

Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional growth?

AO is seeking enthusiastic, dependable, and people-focused individuals to join our growing team as Remote Customer Service Representatives
. You’ll work virtually with individuals and families, helping them understand available benefits, answering questions, assisting with enrollment, and providing professional ongoing support.

Our mission is at the heart of what we do:

If you’re motivated, coachable, and committed to providing an exceptional customer experience, we’ll provide the training, mentorship, licensing guidance, and ongoing support needed to help you succeed.

100% Work From Home
Flexible Scheduling
Weekly Commission Pay + Performance Bonuses
Qualified Leads Provided – No Cold Calling
No Previous Insurance Experience Required
Comprehensive Training & Mentorship
Leadership & Career Advancement Opportunities

As a Remote Customer Service Representative , you’ll serve as a trusted resource for clients and their families.

• Meet with clients through scheduled Zoom and phone appointments
• Listen carefully to understand each client’s individual needs
• Answer questions regarding available benefits and coverage options
• Explain life, accident, and supplemental health insurance benefits clearly and professionally
• Assist eligible clients with applications and enrollment
• Provide ongoing service and support following enrollment

• Create a positive, professional client experience
• Build trust through active listening and thoughtful communication
• Maintain consistent follow-up with clients
• Assist with policy reviews, beneficiary updates, and service requests
• Develop lasting relationships through reliable, personalized support

• Manage virtual appointments and follow-up activities
• Maintain accurate digital client records
• Utilize Zoom, email, CRM systems, and other virtual tools
• Follow company procedures and applicable state requirements
• Maintain professionalism, integrity, and confidentiality

Work from home with the flexibility and technology needed to build your career virtually.

Enjoy:

• No daily commute
• Virtual client appointments
• Remote training and coaching
• Modern digital systems and resources
• Support from a connected virtual team

Create a schedule that supports your personal responsibilities and professional goals while maintaining the consistency needed for success.

Spend your time helping individuals who have requested information about available benefits
.

No traditional cold calling and no purchasing leads.

Compensation opportunities include:

• Weekly commission‑based pay
• Performance bonuses
• Uncapped earning potential
• Renewal and residual income opportunities
• Leadership compensation opportunities
• Performance recognition and incentives

This is a commission-based opportunity rather than an hourly or salaried customer service position. Individual earnings vary based on production and performance.

No previous insurance experience is required.

You’ll receive:

• Comprehensive virtual onboarding
• Insurance licensing guidance
• Benefits and product education
• Customer service…