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Senior Customer Success Lead, EMEA - Remote

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: ElevenLabs
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below

Eleven Labs is seeking a senior Customer Success professional to join a fast-growing team that supports a diverse set of enterprise clients across the EMEA region. You will be part of an early CS function, helping to define scalable processes and a high-impact playbook.

In this role you’ll onboard new clients, drive long-term product adoption, and own renewals and expansions. You will monitor usage, identify opportunities for growth, and contribute to achieving strong NRR/GRR metrics.

This role, Senior Customer Success Lead, EMEA
- Remote at Eleven Labs, could be your next career step.

Learn more about the Senior Customer Success Lead, EMEA
- Remote role in the description above.

We appreciate your interest in this position.

Join Eleven Labs and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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