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Remote Customer Support Specialist Impact

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: Cengage
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Support Specialist | Growth & Impact

Cengage Group is seeking a customer service associate to handle orders, inquiries, adjustments, and digital product registrations across phone, email, cases, and live chat.

You'll navigate multiple internal systems, identify root causes, and contribute to product and process improvements while delivering a professional, compassionate service experience. A High School Diploma or GED is required, and strong multitasking and organizational skills are essential.

The following role is for a Remote Customer Support Specialist | Growth & Impact with Cengage.

Join Cengage and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Support Specialist | Growth & Impact role at Cengage, based in United States.

We are looking to fill the Remote Customer Support Specialist | Growth & Impact position at Cengage in United States.

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