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Remote Senior Enterprise Customer Success Leader

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Sword
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 137000 - 215000 USD Yearly USD 137000.00 215000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Sword is hiring a Senior Customer Success Manager to own a portfolio of approximately 20 to 30 enterprise employer relationships. You will proactively surface renewal blockers, manage retention and renewals, and help benefits leaders and their advisors connect member access, engagement, outcomes, and financial value to clear decisions.

This role is for someone who can move from executive strategy to operating detail, diagnose what is blocking customer value, involve the right partners across

This role, Remote Senior Enterprise Customer Success Leader at Sword, could be your next move.

We invite applications for the Remote Senior Enterprise Customer Success Leader position located in United States.

The following role is for a Remote Senior Enterprise Customer Success Leader with Sword.

Our team is growing, and we are hiring a Remote Senior Enterprise Customer Success Leader in United States.

Position Requirements
10+ Years work experience
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