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Senior Voice of Customer & Member Experience Lead - Remote

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: Dave
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Dave is a virtual-first fintech company in the United States seeking a Senior Member Experience Manager to own the Voice of Customer program and translate member signals into actionable business cases. You’ll partner with Product, Engineering, and Analytics to drive decisions that improve retention, engagement, and revenue.

You’ll lead cross-functional advocacy for the member experience, regularly testing Dave products and driving data-backed insights to shape strategy.

This is an excellent role to take on the Senior Voice of Customer & Member Experience Lead
- Remote role at Dave.

This is a strong opportunity to take on the Senior Voice of Customer & Member Experience Lead
- Remote role at Dave.

As a Senior Voice of Customer & Member Experience Lead
- Remote, you will play an important part at Dave in United States.

Position Requirements
10+ Years work experience
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