Remote Leisure Customer Service Provider
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep
Remote Leisure Customer Services Provider
Remote | Flexible Schedule | Training Provided
About the RoleWe're looking for dependable, customer-focused individuals to support clients with leisure-related requests, scheduling, reservations, and general service needs in a remote environment.
As a Remote Leisure Customer Services Provider
, you'll help clients stay informed, organized, and supported throughout the planning process. Depending on the request, you may assist with accommodations, activities, transportation, confirmations, or other experience-related details.
This role is a good fit for someone who enjoys helping people, researching options, and keeping multiple details organized.
Previous experience is not required. Training and ongoing support are provided.
What You'll Do- Respond to client questions and service requests
- Gather preferences, dates, and important planning details
- Assist with reservations and confirmations
- Research leisure and experience-related options
- Provide updates and next-step guidance
- Follow up on pending requests or changes
- Maintain accurate client records
- Help coordinate accommodations, activities, or transportation details
- Assist with adjustments or special requests
- Keep client plans organized from beginning to completion
You may be a strong fit if you are:
- Friendly and professional
- Organized and detail-oriented
- Dependable with follow-through
- Comfortable communicating with clients
- Able to manage multiple requests
- Confident using email and online systems
- Comfortable researching information
- Self-motivated in a remote environment
- Adaptable when plans change
- Willing to learn new tools and processes
Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.
What the Role Offers- Fully remote work
- Flexible scheduling
- Structured training
- Ongoing support and resources
- Access to digital planning tools
- Experience in customer service and leisure coordination
- Opportunities to strengthen communication and organizational skills
- Growth potential based on performance and consistency
Applicants must be located in an eligible region, including:
United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.
Hiring ProcessSelected applicants will be invited to a live interview where we'll review the company, role responsibilities, compensation structure, training, support, and next steps.
Candidates will also have time to ask questions about the position.
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