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Remote Leisure Customer Service Provider

Remote / Online - Candidates ideally in
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listing for: PedrosVacations
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Remote Leisure Customer Services Provider

Remote | Flexible Schedule | Training Provided

About the Role

We're looking for dependable, customer-focused individuals to support clients with leisure-related requests, scheduling, reservations, and general service needs in a remote environment.

As a Remote Leisure Customer Services Provider
, you'll help clients stay informed, organized, and supported throughout the planning process. Depending on the request, you may assist with accommodations, activities, transportation, confirmations, or other experience-related details.

This role is a good fit for someone who enjoys helping people, researching options, and keeping multiple details organized.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do
  • Respond to client questions and service requests
  • Gather preferences, dates, and important planning details
  • Assist with reservations and confirmations
  • Research leisure and experience-related options
  • Provide updates and next-step guidance
  • Follow up on pending requests or changes
  • Maintain accurate client records
  • Help coordinate accommodations, activities, or transportation details
  • Assist with adjustments or special requests
  • Keep client plans organized from beginning to completion
What We're Looking For

You may be a strong fit if you are:

  • Friendly and professional
  • Organized and detail-oriented
  • Dependable with follow-through
  • Comfortable communicating with clients
  • Able to manage multiple requests
  • Confident using email and online systems
  • Comfortable researching information
  • Self-motivated in a remote environment
  • Adaptable when plans change
  • Willing to learn new tools and processes

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What the Role Offers
  • Fully remote work
  • Flexible scheduling
  • Structured training
  • Ongoing support and resources
  • Access to digital planning tools
  • Experience in customer service and leisure coordination
  • Opportunities to strengthen communication and organizational skills
  • Growth potential based on performance and consistency
Location Eligibility

Applicants must be located in an eligible region, including:

United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.

Hiring Process

Selected applicants will be invited to a live interview where we'll review the company, role responsibilities, compensation structure, training, support, and next steps.

Candidates will also have time to ask questions about the position.

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