Bilingual Customer Service Representative
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-10-03
Houston, Harris County, Texas, 77246, USA
Listing for:
Talentify
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Location:
Remote - United States
Pay Rate: $17.46/hour
Schedule:
Monday-Friday, shifts assigned between 8:00 AM–7:00 PM EST
Employment Type:
Contract
We are seeking bilingual Customer Service Representatives to provide support for a healthcare program. This role will handle inbound and outbound calls, assist customers with eligibility and enrollment questions, and provide accurate information regarding healthcare benefits and services.
Bilingual fluency is required, and language testing will be conducted. Responsibilities- Handle inbound and outbound customer calls.
- Assist customers with eligibility, enrollment, benefits, and program questions.
- Research customer information and resolve issues using multiple systems.
- Process enrollment, disenrollment, and other program transactions.
- Maintain accurate and confidential customer records.
- Meet established productivity, quality, and customer service standards.
- Escalate complex issues when needed and work with internal teams to resolve concerns.
- High school diploma or GED required.
- 1+ year of relevant professional experience preferred.
- Bilingual fluency required.
- Strong communication, customer service, and problem-solving skills.
- Comfortable working with multiple computer systems.
- Ability to work independently in a remote environment.
- Must have a computer with at least 16 GB RAM.
- Reliable high-speed internet; 50 Mbps download / 20 Mbps upload recommended.
If you have customer service, call center, healthcare, benefits, or enrollment experience and are bilingual, we encourage you to apply! #INDCEN
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×