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Remote Inbound Customer Support Specialist

Remote / Online - Candidates ideally in
Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: IronMountain Solutions, Inc.
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 19000 - 25000 USD Yearly USD 19000.00 25000.00 YEAR
Job Description & How to Apply Below

Insight Technology Solutions, Inc. is seeking an Inbound Call Center Representative for a DHS ICE HSI Tip Line role. The position demands handling incoming calls and tips, documenting information, and conducting basic research using government and open-source sources.

You will generate reports and escalate critical information to field offices as needed. The ideal candidate has 3+ years in a call center, an Associate’s degree, and excellent communication and data-entry skills.

Join us at Iron Mountain Solutions, Inc. as our next Remote Inbound Customer Support Specialist in NC, United States.

All applications are reviewed carefully by our team.

The position is based in NC, United States.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 19.000 - 25.000.

This role offers the option to work remotely.

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