Customer Service, Verification Representative - Remote

Work from Home:
Ditch the commute and enjoy the comfort of home.

Flexible

Hours:

Set your own schedule and work when it's convenient for you.

Diverse

Experience:

Expand your skillset across various industries while providing exceptional customer service.

Supportive Environment:
We’re here to help every step of the way!

$0.25 per handle minute (English)

$0.30 per handle minute (bilingual Spanish/English)

Minimum guarantee of 37 minutes per hour

Additional incentives available

Client hours of operation are:

• Monday-Friday, 7:00am to 8:00pm CST
• Saturday 8:00am to 6:00pm CST
• Sunday, 9:00am to 4:00pm CST

• Excellent customer service skills needed to build rapport and assist customers.
• Sales skills needed to assume the sale and encourage customers to take the next step and speak with a licensed insurance agent.
• Overcoming objections - contractors must bring strong ability and comfort level with overcoming objections.
• Multi-tasking skills needed to engage with customers while navigating online systems.

• Personal computer (no tablet)
• Broadband internet connection, with at least 10 Mbps download speed
• Wired internet connection, like Cable, Fiber Optic or DSL (no Wi-Fi or mobile internet)
• Windows 11 operating system
• Wired USB headset with microphone (Gaming headsets not accepted)
• Mac users:
  Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
• Full PC requirements are listed at

Contractors must live in and work from the United States (except CA, NY, PA, WA) on this client program, and all contractors must successfully pass a background check to represent this client.

When you join our Customer Care Crew, you’ll have access to apply to several contracts exclusive to Working Solutions independent contractors.

Our contract hours range from 15 to 40+ hours per week and you can select the hours that are convenient for you! Contract pay rates vary depending on the client, but we make sure we offer the best rate possible to our contractors.

The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

Learn more about what it means to be an independent contractor.

Date Posted:

Valid Through:

Language Requirement:
English

Working Solutions

Telecommute

United States

Call Center Customer Service