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Remote Account Support Specialist

Remote / Online - Candidates ideally in
Amazon, Jefferson County, Montana, USA
Listing for: Nelnet
Full Time, Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16.5 - 17 USD Hourly USD 16.50 17.00 HOUR
Job Description & How to Apply Below
Location: Amazon

Nelnet is seeking a remote, full-time customer service representative to answer payer/applicant calls and emails, resolving account issues and providing timely information. You will set up and update accounts, educate customers on their status, and escalate when necessary.

The role emphasizes attendance, accuracy, and a proactive, service-oriented mindset, with shifts in Central Time and a pay rate of $16.50–$17.00 per hour.

This is an excellent opening to take on the Remote Account Support Specialist role at Nelnet.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Helena, MT, United States.

This opportunity is part of our work in Sales.

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