Remote EdTech Customer Care Specialist
Saratoga Springs, Utah County, Utah, 84045, USA
Listed on 2026-10-03
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Cengage Group is seeking a remote-based Customer Service Associate to handle orders, adjustments, and product registrations across phone, email, cases, and live chat. You will navigate internal systems to clarify needs and resolve inquiries while reporting trends for improvements.
The role emphasizes a professional, attentive service experience with opportunities for growth and full-time employment from home, with benefits starting on day one.
We are seeking a motivated Remote EdTech Customer Care Specialist to join Cengage Group in Salt Lake City, UT, United States.
Learn more about the Remote EdTech Customer Care Specialist role in the description above.
We appreciate your interest in this position.
Join Cengage Group and contribute to our ongoing work.
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