Remote Escalations Specialist - Customer Care
Fernley, Lyon County, Nevada, 89408, USA
Listed on 2026-10-03
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Sharecare is a remote, full-time role focused on Customer Service Escalations. You will handle escalated member concerns, provide Help Desk support to the CSR team, and work across phone, chat, email, or fax to resolve issues.
You will research and respond within set time frames, assist with training, and analyze escalation trends to drive root-cause resolution. Flexibility in hours and shifts is required.
We are currently recruiting a Remote Escalations Specialist
- Customer Care for our team in Carson City, NV, United States.
This posting is for the Remote Escalations Specialist
- Customer Care role at Sharecare, based in Carson City, NV, United States.
We are looking to fill the Remote Escalations Specialist
- Customer Care position at Sharecare in Carson City, NV, United States.
The Remote Escalations Specialist
- Customer Care role at Sharecare is now open for applications in Carson City, NV, United States.
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