Remote Member Experience Advocate
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-03
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Customer Service/HelpDesk
Customer Service Rep
Well Theory is seeking a Member Support Specialist to be the front-line voice for our members. You will handle inquiries via email, live chat, and phone, covering eligibility, enrollment, billing, program logistics, and tech issues, while ensuring members can access the care they signed up for.
This is a remote, US-based role operating during US business hours with some evenings, weekends, or holidays as enrollment cycles require.
Join us at Well Theory Technologies, Inc. as our next Remote Member Experience Advocate in United States.
Learn more about the Remote Member Experience Advocate role in the description above.
We appreciate your interest in this position.
Join Well Theory Technologies, Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Member Experience Advocate role at Well Theory Technologies, Inc., based in United States.
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