Remote Strategic Enterprise Customer Success Partner
South Portland, Cumberland County, Maine, 04106, USA
Listed on 2026-10-03
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Lumen is seeking a Customer Success Professional to partner with large enterprise customers, maximizing the value of their investment in Lumen solutions. You will act as a trusted advisor to drive adoption, support renewals, identify growth opportunities, and deliver an exceptional experience throughout the customer lifecycle.
Working with cross‑functional teams, you will lead onboarding, adoption programs, migrations, and risk mitigation, using insights, analytics, and approved AI tools to
This is a genuine opening to take on the Remote Strategic Enterprise Customer Success Partner role at Lumen.
The advertised compensation is 56.000 - 74.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Strategic Enterprise Customer Success Partner role in the description above.
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