Customer Success Manager; Fully Remote
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-10-03
New York, New York County, New York, 10261, USA
Listing for:
Appinio
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Location: New York
- Own and elevate a portfolio of strategic accounts, acting as a trusted advisor.
- Drive client success and ROI through systematic market and consumer research.
What you'll be doing:
- Serve as primary contact and conduct QBRs, workshops, and trainings.
- Monitor health scores, identify growth opportunities, and mitigate churn.
- Gather customer feedback and collaborate cross-functionally.
You will thrive here if:
- You have extensive market research or data-driven solutions experience.
- You are a strategic, hands-on communicator fluent in German and English.
Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.
The Customer Success Manager (Fully Remote) role at Appinio is now open for applications in United States.
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