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Remote SaaS Customer Success Manager — Compliance & Security

Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59624, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a Customer Success Manager to own the client lifecycle across onboarding, adoption, and renewal, ensuring measurable outcomes from our SaaS platform and consulting services. The role partners with clients as trusted advisors, monitors health, mitigates risks, and coordinates internal teams to deliver value and foster long‑term retention.

Candidates must be authorized to work in the United States, with 3–5 years in SaaS or services, a Bachelor’s degree,

We are currently recruiting a Remote SaaS Customer Success Manager — Compliance & Security for our team in Helena, MT, United States.

As a Remote SaaS Customer Success Manager — Compliance & Security, you will play an important part at Nelnet in Helena, MT, United States.

We invite applications for the Remote SaaS Customer Success Manager — Compliance & Security position located in Helena, MT, United States.

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