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Senior Customer Success Manager; Fully Remote
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-03
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
Dragos
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
- Trusted advisor for industrial clients in MEA, driving adoption and satisfaction.
- Align solutions with customer operational and security goals.
Responsibilities:
- Own onboarding, adoption, renewals, and business reviews.
- Collaborate with internal teams; travel up to 30%.
- Monitor health metrics and manage at-risk accounts.
Qualifications:
- 5+ years in Customer Success/Account Management in cybersecurity/SaaS.
- ICS/OT security knowledge and MEA experience preferred.
- Excellent communication;
Arabic, English, and French preferred.
We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. Our remote-first mission-driven team spans North America, Europe, the Middle East, and APAC and is built on authenticity, transparency, and trust.
We are currently recruiting a Senior Customer Success Manager (Fully Remote) for our team in United States.
We invite applications for the Senior Customer Success Manager (Fully Remote) position located in United States.
Position Requirements
10+ Years
work experience
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