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Remote Student Support Specialist

Remote / Online - Candidates ideally in
Falmouth, Cumberland County, Maine, 04105, USA
Listing for: Cengage Group
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Cengage Group in the United States seeks a customer service associate to handle inquiries about orders, accounts, and digital products across phone, email, cases and live chat.

You will navigate multiple internal systems, resolve issues, and report trends to improve products, services and websites. A high school diploma or GED and a collaborative, proactive mindset are required. The role includes a work-from-home option with provided assets.

We are currently recruiting a Remote Student Support Specialist for our team in Portland, ME, United States.

Are you ready to take on the Remote Student Support Specialist role at Cengage Group?

We would love to welcome a new Remote Student Support Specialist to our group in Portland, ME, United States.

For the Remote Student Support Specialist position at Cengage Group, we are reviewing applications now.

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