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Remote Escalations Specialist - Customer Support

Remote / Online - Candidates ideally in
Fayetteville, Washington County, Arkansas, 72701, USA
Listing for: Sharecare
Full Time, Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Sharecare is seeking a Customer Service
- Escalations specialist to handle elevated member concerns while supporting the Help Desk and CSR team. You will research inquiries, provide timely resolutions, and keep members informed of progress.

The role requires 2+ years in a call center or customer service setting, strong communication, and the ability to work flexible hours in a remote environment with Sharecare.

Consider building your career as a Remote Escalations Specialist
- Customer Support at Sharecare.

This Full Time position is for the Remote Escalations Specialist
- Customer Support role at Sharecare.

We are seeking a motivated Remote Escalations Specialist
- Customer Support to join Sharecare in Little Rock, AR, United States.

The Remote Escalations Specialist
- Customer Support position in the Management & Operations, Sales field is open for applications.

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