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Customer Service Representative ; Fully Remote
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-10-03
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Builders & Tradesmen's Insurance Services
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
- You'll deliver timely, accurate service to agents and carriers in a fast-paced environment.
- You'll collaborate with internal teams to meet SLAs and quality standards.
What You'll Do:
- Answer questions on coverage, rates, and billing via phone, email, and chat.
- Process applications and policy documents; record interactions in CRM.
- Maintain policy files and assist with process improvements.
What We're Looking For:
- Strong communication and policy evaluation skills.
- Proficient in Microsoft Office; self-motivated and remote-ready.
- Entry-level role; training and support provided.
BTIS is a commercial insurance MGA delivering products through technology with a small-business, relationship-focused mindset. Part of Amynta Group, it has over 2,000 associates globally and values partnership, innovation, and service excellence.
Step into the Customer Service Representative I (Fully Remote) role at Builders & Tradesmen's Insurance Services in United States and grow with us.
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