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Remote Strategic Customer Success Manager

Remote / Online - Candidates ideally in
Rutland, Rutland County, Vermont, 05701, USA
Listing for: Nelnet
Full Time, Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a Customer Success Manager to own the client lifecycle for our SaaS platform and consulting services. You will act as a trusted advisor, driving adoption, monitoring health, and coordinating cross-functional delivery to deliver measurable outcomes.

This remote, full-time role requires 3–5 years in client success, a bachelor’s degree, and PCIP certification within 12 months. Visa sponsorship is not available.

We are seeking a motivated Remote Strategic Customer Success Manager to join Nelnet in Montpelier, VT, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Montpelier, VT, United States.

This opportunity is part of our work in Marketing & Media, Management & Operations.

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