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Remote Customer Support Specialist: Elevate Learners

Remote / Online - Candidates ideally in
Lewiston, Nez Perce County, Idaho, 83501, USA
Listing for: Cengage Group
Full Time, Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Cengage Group in the United States seeks a customer service associate to handle orders, inquiries, and digital product registrations across multiple channels, including phone, email, cases, and live chat.

You will navigate internal systems, identify the root causes of issues, and resolve inquiries while reporting trends to improve products and processes. A High School Diploma or GED is required, and the role supports a work-from-home model with company assets provided.

We have an opening for a Remote Customer Support Specialist:
Elevate Learners in Boise, , United States within Sales, IT & Technology.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Boise, , United States.

This opportunity is part of our work in Sales, IT & Technology.

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