Remote Member Experience Specialist | Financial Services
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-10-03
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Customer Service/HelpDesk
Banking & Finance -
Finance & Banking
Banking & Finance
Facet Wealth is seeking a Member Experience Service Specialist to transform product, service, and billing inquiries into moments of delight and resolution. You’ll engage with members via phone, email, and Zoom, guiding them through platform navigation and investment support workflows.
You’ll document pain points and partner with Product to improve the experience while upholding Facet’s white-glove service. This fully remote role offers a high-energy environment, equity eligibility, and a strong
This is a strong position to take on the Remote Member Experience Specialist | Financial Services role at Facet Wealth.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Member Experience Specialist | Financial Services role in the description above.
We appreciate your interest in this position.
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