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FinTech Customer Support Specialist — Remote & Impactful

Remote / Online - Candidates ideally in
Spring Valley, Rockland County, New York, 10977, USA
Listing for: Talentify
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 78000 USD Yearly USD 60000.00 78000.00 YEAR
Job Description & How to Apply Below

Talentify is seeking a Customer Support Specialist to assist families using Fabric by Gerber Life, with an initial focus on custodial investment accounts. You’ll handle live chat and email support while partnering with Product, Engineering, Operations, and others to resolve issues and improve systems.

We value quick, human-centered interactions, comfort with ambiguity, and the ability to turn conversations into actionable insights that shape product priorities over time.

We are looking to fill the Fin Tech Customer Support Specialist — Remote & Impactful position at Talentify in New York, NY, United States.

The Fin Tech Customer Support Specialist — Remote & Impactful role at Talentify is now open for applications in New York, NY, United States.

Join us at Talentify as our next Fin Tech Customer Support Specialist — Remote & Impactful in New York, NY, United States.

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