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Customer Success Lead; Fully Remote

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Raftelis Financial Consultants, Inc.
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Lead (Fully Remote)
  • Own the post-sale relationship for Rafio, from developing client agreements through onboarding to confident, independent daily use.
  • Scope, build, and troubleshoot integrations connecting Rafio to customers' existing systems and data, driving adoption and expansion.
  • Serve as the liaison between clients and the platform team, triaging requests, building scalable systems, and eventually leading the customer success team.

We have an opening for a Customer Success Lead (Fully Remote) in United States within Human Resources, Sales.

For the Customer Success Lead (Fully Remote) position at Raftelis Financial Consultants, Inc., we are reviewing applications now.

Step into the Customer Success Lead (Fully Remote) role at Raftelis Financial Consultants, Inc. in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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