Remote Health Plan Customer Care Specialist
Richmond, Henrico County, Virginia, 23234, USA
Listed on 2026-10-03
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Customer Service/HelpDesk
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Healthcare
Sentara Health is seeking a full-time remote Customer Service Representative to support members and patients with inquiries on eligibility, prescription benefits, and billing. You will handle high-volume calls during standard hours and may need to travel on-site if connectivity issues arise.
A high school diploma and two years of customer service experience are required. Epic Beaker experience and prior scheduling exposure are preferred.
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