Remote Customer Support Specialist
Chapel Hill, Orange County, North Carolina, 27517, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
The Helmsman Group LLC is seeking a Customer Care Representative for a remote, customer-focused role. You will act as the first point of contact, handling inquiries via phone, email, and chat, and provide clear guidance to resolve common issues.
Ideal candidates have 1–3 years in customer service, strong communication, and the ability to document interactions accurately. You will troubleshoot basic problems and escalate complex cases while maintaining SLAs.
Are you ready to take on the Remote Customer Support Specialist role at The Helmsman Group LLC?
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Support Specialist role in the description above.
We appreciate your interest in this position.
Join The Helmsman Group LLC and contribute to our ongoing work.
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