Remote Customer Service Team Lead, Access & Patient Support
Lincoln, Lancaster County, Nebraska, 68503, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Cardinal Health Sonexus Access and Patient Support seeks a Supervisor to oversee the patient access team, handling customer service, enrollment and reimbursement tasks, and benefit investigations for pharmacy coverage. The role emphasizes remote leadership, SOP development, and KPI reporting to drive efficiency.
You will coach a remote team, manage Workday activities, and ensure compliance with HIPAA. Training periods run 8:00am-5:00pm CST, with full-time hours and flexible shift coverage as
The Remote Customer Service Team Lead, Access & Patient Support position in the Management & Operations, Sales field is open for applications.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Lincoln, NE, United States.
This opportunity is part of our work in Management & Operations, Sales.
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