Customer Experience Advocate - Remote & PTO
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Service Rep, Technical Support, Customer Success Management, HelpDesk/Support
Ladder is a life insurance company using AI-powered real-time underwriting to reduce the application process from months to minutes. The Customer Experience Associate will be an ambassador for Ladder and its customers, delivering empathetic support and representing customers to internal teams.
You will provide omnichannel service (email and phone) and help educate consumers on Ladder and life insurance while collaborating to improve the customer journey.
Step into the Customer Experience Advocate
- Remote & Flexible PTO role at Ladder in United States and grow with us.
We are seeking a motivated Customer Experience Advocate
- Remote & Flexible PTO to join Ladder in United States.
Consider building your career as a Customer Experience Advocate
- Remote & Flexible PTO at Ladder.
The Customer Experience Advocate
- Remote & Flexible PTO position in the Management & Operations, Sales field is open for applications.
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