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InfoSec SaaS Customer Success Manager

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68501, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, seeks a Customer Success Manager to own the client lifecycle and drive measurable outcomes from our SaaS platform and consulting services. You will monitor client health, mitigate risks, and coordinate cross‑functional delivery to ensure high‑quality engagements.

The role requires 3–5 years in client success or related fields, a Bachelor’s degree, and PCIP certification within 12 months. Remote work is available; visa sponsorship is not offered.

The Info Sec SaaS Customer Success Manager position in the Management & Operations, Sales field is open for applications.

This posting is for the Info Sec SaaS Customer Success Manager role at Nelnet, based in Bellevue, NE, United States.

We are looking to fill the Info Sec SaaS Customer Success Manager position at Nelnet in Bellevue, NE, United States.

The Info Sec SaaS Customer Success Manager role at Nelnet is now open for applications in Bellevue, NE, United States.

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