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Remote Client Onboarding & Success Lead

Remote / Online - Candidates ideally in
Long Beach, Nassau County, New York, 11561, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Nelnet Business Services (NBS), a division of Nelnet, is seeking a dedicated Client Onboarding & Success Specialist to lead the full lifecycle of onboarding, implementation, and ongoing client success for our education platform.

You will conduct product demos, deliver customized training, and coordinate cross-functional efforts to drive adoption, resolve issues, and improve processes. This role emphasizes proactive client engagement and collaboration across teams.

We would love to welcome a new Remote Client Onboarding & Success Lead to our organisation in City of Albany, NY, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Client Onboarding & Success Lead role in the description above.

We appreciate your interest in this position.

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