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Remote Customer Retention Specialist

Remote / Online - Candidates ideally in
Blue Springs, Jackson County, Missouri, 64013, USA
Listing for: DIRECTV
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below

DIRECTV is seeking a Customer Service Representative focused on retention to engage and retain customers from a fully remote home office. You will resolve complex issues, upsell where appropriate, and deliver an empathetic, brand-guided experience.

Must have 6–12 months in customer service, comfortable with Windows, a private home workspace, reliable internet, and availability Mon-Fri with occasional weekends. Competitive hourly wage plus bonus and benefits.

As a Remote Customer Retention Specialist, you will play an important part at DIRECTV in Kansas City, MO, United States.

We invite applications for the Remote Customer Retention Specialist position located in Kansas City, MO, United States.

The following opening is for a Remote Customer Retention Specialist with DIRECTV.

Our team is growing, and we are hiring a Remote Customer Retention Specialist in Kansas City, MO, United States.

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