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Remote Escalations Specialist - Customer Support

Remote / Online - Candidates ideally in
Tigard, Washington County, Oregon, USA
Listing for: Sharecare
Full Time, Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Sharecare is a remote, full-time opportunity for a Customer Service
- Escalations specialist. You will handle escalated member concerns, research and resolve inquiries via phone, chat, email, or fax, and support the Help Desk and CSR team.

Collaborate with management to identify training opportunities, monitor escalation trends, and provide timely updates to members. Minimum 2 years in a call center environment required.

Consider building your career as a Remote Escalations Specialist
- Customer Support at Sharecare.

This posting is for the Remote Escalations Specialist
- Customer Support role at Sharecare, based in Salem, OR, United States.

We are looking to fill the Remote Escalations Specialist
- Customer Support position at Sharecare in Salem, OR, United States.

The Remote Escalations Specialist
- Customer Support role at Sharecare is now open for applications in Salem, OR, United States.

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