FOLIO Customer Success Specialist - Remote
Laramie, Albany County, Wyoming, 82070, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support, Client Relationship Management
EBSCO Information Services is hiring a FOLIO Customer Account Specialist to manage a portfolio of FOLIO customers and serve as the primary support, success, and relationship manager. You will work with the FOLIO PM, Development, Hosting, and Implementation teams to understand customer needs and translate library workflows into effective system solutions.
You will collaborate to maintain SLA adherence, deliver internal training, and refine service delivery as products and priorities evolve.
This role, FOLIO Customer Success Specialist
- Remote at EBSCO Information Services, Inc., could be your next opportunity.
As a FOLIO Customer Success Specialist
- Remote, you will play an important part at EBSCO Information Services, Inc. in Cheyenne, WY, United States.
We invite applications for the FOLIO Customer Success Specialist
- Remote position located in Cheyenne, WY, United States.
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