Faculty Support Lead - Customer Success; Remote
Fort Collins, Larimer County, Colorado, 80521, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Success Management, Technical Support, HelpDesk/Support
Pearson is seeking a Customer Success professional to join the Higher Education team in a remote capacity. You will support faculty onboarding, coach associates, and handle escalations with expert guidance.
You will proactively engage with adoptions at risk and manage course builds, while leading instructor onboarding sessions and collaborating with cross-functional teams. The role demands leadership, strong time management, and excellent communication.
We would love to welcome a new Faculty Support Lead
- Customer Success (Remote) to our group in Denver, CO, United States.
As a Faculty Support Lead
- Customer Success (Remote), you will play an important part at Pearson in Denver, CO, United States.
We invite applications for the Faculty Support Lead
- Customer Success (Remote) position located in Denver, CO, United States.
The following role is for a Faculty Support Lead
- Customer Success (Remote) with Pearson.
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