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Customer Value & Adoption Lead; Remote

Remote / Online - Candidates ideally in
Waukesha, Waukesha County, Wisconsin, 53188, USA
Listing for: Mimecast North America, Inc.
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 84000 - 126000 USD Yearly USD 84000.00 126000.00 YEAR
Job Description & How to Apply Below
Position: Customer Value & Adoption Lead (Remote)

Mimecast North America, Inc. seeks a Customer Value Manager for a remote role based in the USA. You will own platform adoption, health metrics, and value narratives across the product portfolio, interfacing with executives and technical teams to drive measurable outcomes.

You will collaborate with Account Managers and Renewals Managers to mitigate churn, demonstrate proof of value, and accelerate adoption in named mid-market accounts. Travel up to 25% may be required.

We would love to welcome a new Customer Value & Adoption Lead (Remote) to our group in Town of Texas, WI, United States.

This is an excellent role to take on the Customer Value & Adoption Lead (Remote) role at Mimecast North America, Inc.

As a Customer Value & Adoption Lead (Remote), you will play an important part at Mimecast North America, Inc. in Town of Texas, WI, United States.

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