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FOLIO Customer Success Specialist - Remote

Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05602, USA
Listing for: EBSCO Information Services, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 98000 - 116000 USD Yearly USD 98000.00 116000.00 YEAR
Job Description & How to Apply Below

EBSCO Information Services (EIS) seeks a FOLIO Customer Account Specialist to manage a group of customers as the primary support, success, and relationship manager for FOLIO. Collaborate with the PM, Development, Hosting, and Implementation teams to understand client needs and provide technical insight.

The role emphasizes remote work with on-site requirements within a 30‑mile radius of hub locations. Requires 5+ years as a systems librarian and strong ILS experience.

The FOLIO Customer Success Specialist
- Remote position in the Sales field is open for applications.

The following opportunity is for a FOLIO Customer Success Specialist
- Remote with EBSCO Information Services, Inc.

Our group is growing, and we are hiring a FOLIO Customer Success Specialist
- Remote in Montpelier, VT, United States.

This Full Time opportunity is for the FOLIO Customer Success Specialist
- Remote role at EBSCO Information Services, Inc.

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