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Remote Client Onboarding & Success Lead

Remote / Online - Candidates ideally in
Pueblo, Pueblo County, Colorado, 81001, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Nelnet Business Services (NBS) leads client onboarding, implementation, and ongoing success for its platforms, acting as a primary strategic and technical resource for clients and internal teams. The role drives product adoption, coordinates training, and collaborates across teams to deliver consistent experiences.

The position requires a bachelor’s degree or equivalent experience, 2+ years in client success or related roles, and experience configuring systems and developing workflows.

We are currently recruiting a Remote Client Onboarding & Success Lead for our team in Denver, CO, United States.

Join us at Nelnet as our next Remote Client Onboarding & Success Lead in Denver, CO, United States.

This is a strong opportunity to take on the Remote Client Onboarding & Success Lead role at Nelnet.

As a Remote Client Onboarding & Success Lead, you will play an important part at Nelnet in Denver, CO, United States.

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