Senior Remote Escalations Specialist - Customer Service
Rome, Oneida County, New York, 13440, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Sharecare is seeking a Customer Service
- Escalations specialist to handle escalated member concerns and support the Help Desk remotely. You will research inquiries, provide timely resolutions, and collaborate with CSR teams to improve first contact resolution.
The role requires 2+ years in a call center or customer service setting, strong communication, and analytic skills. This position offers flexible hours and remote work across the United States.
For the Senior Remote Escalations Specialist
- Customer Service position at Sharecare, we are reviewing applications now.
We would love to welcome a new Senior Remote Escalations Specialist
- Customer Service to our group in City of Albany, NY, United States.
Step into the Senior Remote Escalations Specialist
- Customer Service role at Sharecare in City of Albany, NY, United States and grow with us.
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