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Remote Customer & Product Support Associate

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: AlphaSense
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Alpha Sense is seeking an Associate, Customer & Product Support to join our global C&PS team. You will be the first line of defense for customer inquiries, guiding users through features and resolving issues while collaborating closely with product management and engineering.

This role offers remote work from the United States and opportunities to learn and grow within a fast-paced, data-driven environment. You will learn our platform deeply, handle escalations, contribute to training, and help

We are seeking a motivated Remote Customer & Product Support Associate to join Alpha Sense in United States.

The Remote Customer & Product Support Associate position in the Sales, IT & Technology field is open for applications.

We have an opening for a Remote Customer & Product Support Associate in United States within Sales, IT & Technology.

Position Requirements
10+ Years work experience
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