Remote Customer Experience Advocate – Life Insurance Tech
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support
Ladder is seeking a Customer Experience Associate for a remote position in the United States. You will be an ambassador for Ladder, delivering empathetic support to customers via email and phone while representing customer needs to internal teams.
As part of a startup-minded environment, you will own issues from start to finish, partner with underwriting and other teams, and help improve the customer journey. Availability is 8:00 am–5:00 pm in Central or Mountain time zones.
As a Remote Customer Experience Advocate – Life Insurance Tech, you will play an important part at Ladder in United States.
Step into the Remote Customer Experience Advocate – Life Insurance Tech role at Ladder in United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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