Remote Escalations Specialist - CSR Support & Resolution
Fort Collins, Larimer County, Colorado, 80521, USA
Listed on 2026-10-04
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Call Center / Support
Sharecare, a remote-friendly digital health company, seeks a Customer Service Escalations Specialist. You will handle escalated member concerns and provide Help Desk support, research inquiries via multiple channels, and keep members updated on progress.
The role requires 2+ years in call center or customer service, plus strong communication and problem-solving skills. This full-time position offers flexible hours, remote work options in the US, and opportunities to collaborate with management
Are you ready to take on the Remote Escalations Specialist - CSR Support & Resolution role at Sharecare?
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Denver, CO, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).