Customer Service Advisor - Nights; Fully Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-10-04
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Capital on Tap
Remote/Work from Home
position Listed on 2026-10-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
- Provide friendly, professional support via phone, email, and live chat.
- Take ownership of each case and resolve issues efficiently.
- Identify ways to improve customer experience and support vulnerable customers.
What We're Looking For:
- Strong customer service experience in a contact centre environment.
- Excellent communication skills, sound judgement, and empathy.
- Ability to handle high volume while maintaining accuracy and quality.
- We value ownership, speed, feedback, and being a buddy.
- Enjoy private healthcare, 28 days holiday, pension match, and more.
Capital on Tap offers small businesses credit cards, spend management, savings, and financial tools. We're a profitable fintech with 1,000+ employees, 200,000+ customers, and a culture of ownership and speed.
We invite applications for the New Customer Service Advisor - Nights (Fully Remote) position located in United States.
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