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Remote Customer Success Associate

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: Follett Software, LLC
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Follett Software, LLC is seeking a Customer Service Representative to join the Customer Success team. This remote role handles order entry, supports customers via phone, email and web, and resolves inquiries related to orders, warranties, and billing.

You will maintain ongoing relationships with customers, collaborate with cross-functional teams, and ensure high-quality service while meeting schedule targets in a fast-paced environment.

Step into the Remote Customer Success Associate role at Follett Software, LLC in United States and grow with us.

We are currently recruiting a Remote Customer Success Associate for our team in United States.

This is an excellent position to take on the Remote Customer Success Associate role at Follett Software, LLC.

As a Remote Customer Success Associate, you will play an important part at Follett Software, LLC in United States.

Position Requirements
10+ Years work experience
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