Director of Customer Experience & Growth; Remote
New York, New York County, New York, 10261, USA
Listed on 2026-10-04
-
Customer Service/HelpDesk
-
Management
Location: New York
Thorne is seeking a Director of Customer Service to lead the day-to-day operations of the Customer Service Department in a remote capacity. You will drive scalable, high-quality customer experiences across phone, email, and chat while aligning with company growth objectives.
Responsibilities include KPI governance, workforce planning, cross-functional collaboration with Revenue, Operations, and Quality, and building a high-performing team.
Are you ready to take on the Director of Customer Experience & Growth (Remote) role at Thorne?
The Director of Customer Experience & Growth (Remote) role at Thorne is now open for applications in United States.
Join us at Thorne as our next Director of Customer Experience & Growth (Remote) in United States.
We are currently recruiting a Director of Customer Experience & Growth (Remote) for our team in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).