Service Center Agent – Remote
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
City of Somerville's 311 Customer Service Representative handles incoming requests at the 311 contact center, logs information into CRM, directs inquiries, and assists constituents with resolutions. Must maintain a professional demeanor, use MS 365 tools, and work with flexibility including possible remote work.
Minimum high school diploma and 1–3 years in communications or call center. The role emphasizes accurate data handling, timely problem solving, and customer-focused service in a
Our organisation is growing, and we are hiring a 311 Service Center Agent – Remote Friendly in United States.
Step into the 311 Service Center Agent – Remote Friendly role at City of Somerville in United States and grow with us.
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