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Remote SaaS Customer Support Specialist

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listing for: EverCommerce Solutions
Full Time, Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Ever Commerce is seeking a Customer Support Specialist for the Timely product to deliver fast, professional, human support via phone, email, chat and social media. The role emphasizes confident live troubleshooting and communicating solutions clearly to customers in a SaaS environment.

You will troubleshoot live issues, translate technical language into plain English, and showcase Timely's value while collaborating with a global team to ensure customer success.

Join us at Ever Commerce Solutions as our next Remote SaaS Customer Support Specialist in United States.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 52.000 - 76.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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